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Can't connect?

Discussion in 'Technical Issues' started by alex, Dec 31, 2016.

  1. Can't connect? Please click here for a list of resolution steps.
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  1. alex

    alex Some guy
    Staff Member

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    GMAlex
    There are multiple reasons for why you can't connect to MapleSaga. This guide addresses how to resolve those issues so you can get back online to play MapleSaga.
    _____________________________________________________________________

    Error code: -2147287038

    [​IMG]

    You will need to redownload MapleSaga. Please visit http://maplesaga.com/patch to find out the latest updates!

    _____________________________________________________________________

    I can't select my character once I get to the character selection page

    There are usually two reasons for why this happens.
    • The most common reason for this problem is that your character is stuck.
      • Simply log into another account or character and type @unstuck. Then, enter the account details of the account that is stuck to unstuck it. You may need to register a 2nd account by clicking here: http://maplesaga.com/register.
    • The other reason that can happen is that you are connecting from a high-risk network, such a certain university Wi-Fi networks (like Nanyang Technological University).
      • Simply message @alex@alex on the forums to get whitelisted on our Amsterdam network and play through there.
     
    #1 alex, Dec 31, 2016
    Last edited: Oct 25, 2017
    s88keeleoq, Alejandro and SeekerOsc like this.
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