Yesterday I bought 25k NX on my character IGN Misslizz and then Did a name change and changed her name to Soujira. When I logged on today the other 15k NX was not on my account anymore. Please help....
I assure you that you haven't lost any NX (no one has lost any MaplePoints in the history of Saga). You spent the full 25k NX that was on your account. If you'd like a full breakdown of your Cash Shop purchases, I can send it to you through PM.
After reviewing my bank statement it appears I misread the amount purchased and bought 10k. Please provided a break down in pm to confirm. Thanks