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Can't login

Discussão em 'Technical Issues' iniciado por april_leexy, Setembro 23, 2017.

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  1. april_leexy

    april_leexy Training Mapler

    Afiliado:
    Setembro 23, 2017
    Mensagens:
    3
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    IGN:
    sadnessss
    I can't login to the game.
    Everytime that I try to log in it tells me that my login id is not registered.
    I've tried registering my id at the register page but it does not allow me to and i don't know what else i can do. Please assist me, thanks.
     
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  3. alex

    alex Some guy
    Moderador

    Afiliado:
    Março 13, 2016
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  4. april_leexy

    april_leexy Training Mapler

    Afiliado:
    Setembro 23, 2017
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    3
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    IGN:
    sadnessss
    I tried to sign up but 'Are you sure you've filled out the form properly? Please try again.' keeps popping out and i am sure i filled every box correctly.
     
  5. alex

    alex Some guy
    Moderador

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    Março 13, 2016
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    You might be using a '_' in your username. Please make sure your username is only letters and numbers.
     
  6. april_leexy

    april_leexy Training Mapler

    Afiliado:
    Setembro 23, 2017
    Mensagens:
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    IGN:
    sadnessss
    So if my current username has a '_' in it then do i just remove the _ when i register my login id ?
     
  7. alex

    alex Some guy
    Moderador

    Afiliado:
    Março 13, 2016
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    Your forum name isn't your username. They are two different login IDs (one is for the forums, the other is for the game).

    When you register for the game, you should only use numbers and letters in your login ID.
     

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