I had a rougue named Ariia that I was washing on a separate account, and after being away from Saga for a couple of months, logged back into the account and found that the account had no characters at all.
This just happened to me. I redownloaded Saga after being away for months, my brother said i can log into his account to grab his iceblitz since he had quit around the same time too. He had mentioned something about not knowing if i can because when he had tried logging on randomly a few weeks ago (with an outdated version however) he couldn't get, either 'past' or 'to', the character select screen. I just logged in to his account and the terms and conditions popped up and he had NO CHARACTERS. He was like a 173ish i/l mage with some stuff I needed too...
This simply doesn't happen. You likely forgot the original login ID for the account and used another account that you had registered that was empty. What was the IGN of the I/L mage?