RMHT No drops

Hello,

We went to RMHT and didnt get reward. Not sure when or how we glitched it. Is it possible to get compensated? Screen shot of party below. I believe Kumiyuki started laggiing at the begining so that mightve been the cause of the glitch.

 

@alex i know youre busy but just wanted to make sure you would see this. Whenver you get a chance