Hi Alex, I wanna change my account password but I don't remember the birthday that I used. Can you help me on this matter?
Hi GM Alex , I have a account named "jonass" and my girlfriend "Danii" and we don't received NX cash after level up, only voting , there is a BUG or another thing ? We need some NX to buy a pet and equipment.
Moments later after i logged back in and tried to use a spear buff, it said that i couldnt use it and when i looked at my equipped weapon, it got switched out with a sword. I went to check my inv, storage and tia for acccidentally sold items but it just went missing. Can i request for your help to look through the logs on this matter?
HI Alex, can i seek your help on what i suspect is a missing item bug? It happened on 8 October 2020 at around GMT 8:00 when i found out that my equipped weapon, the dragon faltizan was gone. I suspected that this occured when i was in FM where i was looking through my inventory and my game suddenly lagged badly and disconnected right after.
You dropped it in FM channel 1 at 2020-10-08 02:37:53 server time. It was picked up by another player at 2020-10-08 02:45:56 server time.
Hi Alex, I cannot vote today so unable to attend the berserker challenge. It always says I need to wait. I have tried hotspot but still failed. Could you please help me check it?
Hi alex, it seems like ironman are glitched, I tried to make one yesterday. But my character can still trade/party people even tho I did get the fragment from Amherest in maple island. The ign is "rawgear".
Getting the fragment isn't enough, you have to make sure to agree to become an Ironman through the last NPC before you leave Maple Island.
Please unban my account. It seems like it was banned a long time ago... I'm a returning player and would like to be able to get into my donated account. bellboom
hey alex, im returning from 2017 and cant seem to login to my main bishop account IGN Augustus .. I was able to get into my second assassin account but cant seem to remember the login for my bishop.. if you could help me out thatd be awesome. long time since ive been on, hope all is well
Sorry, typing another message due to the forum's word limit... Moreover, please also help to remove the "2nd job skill reset" item from my cash inventory. I accidentally purchased the wrong item and now it is stuck, due to 2nd job skills being maxed out and can't apply the item to get rid of it - I don't need any refunds for this. Thank you for your help!
Hi Alex, as requested in-game a moment ago, you told me to drop you a note here to help fix the bug on my quest list. The quests "Maya and the weird medicine" and "Legend of the snail" has been stuck in the quest log and cannot be removed (forfeit button greyed out too). Kindly help to remove these 2 quests from my quest log.
![[IMG]](https://i.imgur.com/z3Pngup.png)